Domain confusion

[tsaiko]

I have owned my website at tsaiko.com for almost seven years now. Granted not much was up until about four years ago, but I still owned it. Not too long ago, someone started a fan club for some sort of sports team in Hawaii (football? It looks like football). Their name? The Tsai-kos. They even went so far as to get the domain name tsaikos.com and have a large forum set up about their team.

I'm sure you can all see where this is going.

For the last couple months, I have been getting email for adminsname@tsaiko.com which of course gets routed to my email. They really want to send it to adminsname@tsaikos.com. I've politely emailed back the people who do more than send a "test" email informing them that they have made an error and that I own tsaiko.com. I only recently figured out that they were attempting to reach tsaikos.com instead.

Here's my dilemma: should I contact the admin of tsaikos.com and let them know that some of their forum members are sending me emails by mistake? Should I just continue to politely reply to the emails I do receive and inform them that they have reached the wrong domain? Normally I'd just ignore it, but I'm getting 4-5 emails a week some about planning, setting up events, and some with more personal details. I don't expect any contact with the admins to stop the emails completely (I'm not that optimistic), I just want them to know there's a disconnect and that they might need to remind their forum members to stick the s on the end of the domain. Otherwise important stuff is going to get lost.

So I open it to my friend's list: what would you do?

Comments

[alice_montrose]

Hmm. I'd definitely email the other domain's admin and let them know about it. Common courtesy and all that?

[tsaiko.livejournal.com]

That's what I'm leaning towards as well. If I ran a forum, I would appreciate being told that some of the people on it are emailing the wrong address so I could make sure that people knew what the right one is.

The only reason I hesitate is some people get defensive/entitled about this sort of thing. I had one guy whose email was very close to mine try to demand that I forward all the mistaken emails to him. He did not offer to extend the same courtesy to me. Needless to say, all his the email intended for him quickly found my trash can.

[alice_montrose]

Yes, well, I figure courtesy will only get you that far if the person on the other hand is an ass. X_X

[mechante-fille.livejournal.com]

I agree with giving them the head's up. If they get weird about it, well, at least you know you did the courteous thing.

[andra-sashner.livejournal.com]

You really should notify the administrators about the error so they can note it. No point in wasting your time replying when it's not your problem.

[kiyoshi-chan.livejournal.com]

Personally I'd email the admin of the other ML. :x

[aqua-eyes.livejournal.com]

Let them know.

[suntyger.livejournal.com]

I would let them know, and then because I'm a gigantic dork, I would also set up a separate email address at adminsname@tsaiko.com, and give it an autoresponder that says "THIS IS NOT TSAIKOS.COM".

[ouri.livejournal.com]

I'd say nuke them from orbit for daring to steal your handle for their sports team... but then, I'm never reasonable on Mondays. ♥

[kayay.livejournal.com]

Email the other site and let them know what's happening. Hopefully they'll try to do something, such as post an announcement or notice by the email telling people to be careful. But if they get defensive about their URL name, you're perfectly justified in now deleting all emails meant for them without notice. You tried.

[velithya]

Yeah, I'd give them a headsup.

[lordstone.livejournal.com]

Notify them... what also could be the case that they made the mistake themselves. There is no e-mail address on their website, but an built-in automailer... and I am guessing they forgot the -s in this automailer form instead.