tsaiko: Gif of a lemming falling off an edge (question)
[personal profile] tsaiko
I have owned my website at tsaiko.com for almost seven years now. Granted not much was up until about four years ago, but I still owned it. Not too long ago, someone started a fan club for some sort of sports team in Hawaii (football? It looks like football). Their name? The Tsai-kos. They even went so far as to get the domain name tsaikos.com and have a large forum set up about their team.

I'm sure you can all see where this is going.

For the last couple months, I have been getting email for adminsname@tsaiko.com which of course gets routed to my email. They really want to send it to adminsname@tsaikos.com. I've politely emailed back the people who do more than send a "test" email informing them that they have made an error and that I own tsaiko.com. I only recently figured out that they were attempting to reach tsaikos.com instead.

Here's my dilemma: should I contact the admin of tsaikos.com and let them know that some of their forum members are sending me emails by mistake? Should I just continue to politely reply to the emails I do receive and inform them that they have reached the wrong domain? Normally I'd just ignore it, but I'm getting 4-5 emails a week some about planning, setting up events, and some with more personal details. I don't expect any contact with the admins to stop the emails completely (I'm not that optimistic), I just want them to know there's a disconnect and that they might need to remind their forum members to stick the s on the end of the domain. Otherwise important stuff is going to get lost.

So I open it to my friend's list: what would you do?

(no subject)

Date: 2/18/08 03:37 pm (UTC)
From: [identity profile] tsaiko.livejournal.com
That's what I'm leaning towards as well. If I ran a forum, I would appreciate being told that some of the people on it are emailing the wrong address so I could make sure that people knew what the right one is.

The only reason I hesitate is some people get defensive/entitled about this sort of thing. I had one guy whose email was very close to mine try to demand that I forward all the mistaken emails to him. He did not offer to extend the same courtesy to me. Needless to say, all his the email intended for him quickly found my trash can.

(no subject)

Date: 2/18/08 04:03 pm (UTC)
alice_montrose: by me (Default)
From: [personal profile] alice_montrose
Yes, well, I figure courtesy will only get you that far if the person on the other hand is an ass. X_X

Who am I?

tsaiko: Gif of a lemming falling off an edge (Default)
tsaiko

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