Intelligence of people at bank: roll critical failure

[tsaiko]

After putting it off and putting it off, I finally called my old bank to get the address on my accounts changed. I would have done it on-line, but that's not an option. I kid you not, this was the conversation I just had.

Tsaiko: *goes through phone tree hell, listens to crappy ass hold music, is told wait times are high and finally gets to a live person* Hi! I'd like to change the address on my accounts.
Lady: Okay. May I have your name?
Tsaiko: Tsaiko.
Lady: And the last four digits of your account number?
Tsaiko: 1234
Lady: And what address to you want to change it to?
Tsaiko: 9876 Spring Tree Court. Spring Tree will be two words.
Lady: Can you spell that for me?
Tsaiko: Sure. S-P-R-I-N-G T-R-E-E as two words. Court.
Lady: Is that quart as in qt?
Tsaiko: (WTF?) No. That's court as in Ct. Like a street name.
Lady: Okay. And the rest?
Tsaiko: Indianapolis, IN. The zip code is 46268.
Lady: Can you spell the city for me?
Tsaiko: (Seriously?) I-N-D-I-A-N-A-P-O-L-I-S.
Lady: And the state?
Tsaiko: Indiana.
Lady: Zip?
Tsaiko: 46268.

She repeated the address back to me and had it right. Or at least I think she had it right. I guess I'll know when I get something sent to Spring Tree Quart.

Comments

[tsaiko.livejournal.com]

I'm just glad I managed not to laugh at this lady until after I hung up. Otherwise, my bank statements would have been sent to Nome, Alaska.

The look Miome was giving me when I spelled out "Indianapolis" was priceless.

[tygati.livejournal.com]

*sheepish grin, raises hand* I, being a good little west coast girl, can't spell that word. Or that bloody city that M lives in. ^^;;;

[tsaiko.livejournal.com]

I can spell both.

I can also spell La Jolla and pronounce it right too. XD

[tygati.livejournal.com]

Pfft. La Jolla's easy. Now the full version of Philly? x.@ Ugh. x.x Why can't you easterners have sane names like Seattle or Portland or San Diego? :P Or the big airline hubs. Phoenix and Salt Lake City. Easy. ^^;;

[tsaiko.livejournal.com]

Hey, I've seen many variations on San Francisco so it's not just us easterners. And let's not even get started on places like Willamette or Tillamook or my personal favorite, Couer d'Alene.

[tygati.livejournal.com]

*lmao* Coeur d'Alene (which you spelled wrong) is my hometown. ^^;;; Though none of those are the really bad one. That's the fsking Snoqualmie Pass. x.x Ugh. Or that... that... thing... you pass through on the way there. It currently eludes my brain. Starts with a W maybe? 9.9 Though really, those are all just indian names. *grin*

[tsaiko.livejournal.com]

I'm pretty sure Coeur d'Alene isn't Native American. ^^

[tygati.livejournal.com]

It is and it isn't. ^^; It's the French name given to the local tribe when they were first encountered by trappers. I've never heard what they were called before that, cause the name's been around a loooong time. ^^;;;