Saga of the IRS
Tuesday, July 8th, 2008 07:45 amUpdate from last night that I didn't make because after getting off the phone, I went to bed.
After 45 minutes on hold (talk about underestimating your wait time), I finally got to talk to someone at the IRS. The very nice lady listened to my explanation and then decided that she needed to bring up my account and see if she could find the payment in it. That's fine. So she puts me on hold as the account comes up.
Next is the verifying game. Now, I'm all for them making sure I am who I say I am before spouting off tax information. But holy rusted metal Batman, this was ridiculous. First I had to give my social security number. Then my first name. Then my last. Then I had to confirm what my middle initial was. Then I had to give them my complete mailing address. Then I had to give them the amount of taxes I paid for 2007 rounded to the nearest dollar. Once they confirmed that I was who I said I was they asked me how much was the payment I made last year on my taxes that they billed me twice for. Uh... see previous answer.
Using all that information, the lady searched my account. Nothing. So then I got my checkbook out and she searched on the bank's routing number. Zip. Nothing the IRS can do unless they can get some of the information on the back of the check, which for some reason was not scanned in and is not displayed on my account at my bank. Hopefully, my bank has a copy of the back of the check which will have tracking information on it from when the IRS cashed it.
I'd already called my bank and they are sending me a copy of the information about the check. When that gets here, I get to call the IRS again and see if they can use that information to track the check. At least now there's a note on my account that I'm disputing the bill and why.
Personally, I think my check probably got applied to someone else's account instead of mine. It's the only thing that makes sense.
Then again this is the IRS. Anything could happen.
Anyone want to start taking bets that this causes me to get audited next year?
After 45 minutes on hold (talk about underestimating your wait time), I finally got to talk to someone at the IRS. The very nice lady listened to my explanation and then decided that she needed to bring up my account and see if she could find the payment in it. That's fine. So she puts me on hold as the account comes up.
Next is the verifying game. Now, I'm all for them making sure I am who I say I am before spouting off tax information. But holy rusted metal Batman, this was ridiculous. First I had to give my social security number. Then my first name. Then my last. Then I had to confirm what my middle initial was. Then I had to give them my complete mailing address. Then I had to give them the amount of taxes I paid for 2007 rounded to the nearest dollar. Once they confirmed that I was who I said I was they asked me how much was the payment I made last year on my taxes that they billed me twice for. Uh... see previous answer.
Using all that information, the lady searched my account. Nothing. So then I got my checkbook out and she searched on the bank's routing number. Zip. Nothing the IRS can do unless they can get some of the information on the back of the check, which for some reason was not scanned in and is not displayed on my account at my bank. Hopefully, my bank has a copy of the back of the check which will have tracking information on it from when the IRS cashed it.
I'd already called my bank and they are sending me a copy of the information about the check. When that gets here, I get to call the IRS again and see if they can use that information to track the check. At least now there's a note on my account that I'm disputing the bill and why.
Personally, I think my check probably got applied to someone else's account instead of mine. It's the only thing that makes sense.
Then again this is the IRS. Anything could happen.
Anyone want to start taking bets that this causes me to get audited next year?
