Intelligence of people at bank: roll critical failure

[tsaiko]

After putting it off and putting it off, I finally called my old bank to get the address on my accounts changed. I would have done it on-line, but that's not an option. I kid you not, this was the conversation I just had.

Tsaiko: *goes through phone tree hell, listens to crappy ass hold music, is told wait times are high and finally gets to a live person* Hi! I'd like to change the address on my accounts.
Lady: Okay. May I have your name?
Tsaiko: Tsaiko.
Lady: And the last four digits of your account number?
Tsaiko: 1234
Lady: And what address to you want to change it to?
Tsaiko: 9876 Spring Tree Court. Spring Tree will be two words.
Lady: Can you spell that for me?
Tsaiko: Sure. S-P-R-I-N-G T-R-E-E as two words. Court.
Lady: Is that quart as in qt?
Tsaiko: (WTF?) No. That's court as in Ct. Like a street name.
Lady: Okay. And the rest?
Tsaiko: Indianapolis, IN. The zip code is 46268.
Lady: Can you spell the city for me?
Tsaiko: (Seriously?) I-N-D-I-A-N-A-P-O-L-I-S.
Lady: And the state?
Tsaiko: Indiana.
Lady: Zip?
Tsaiko: 46268.

She repeated the address back to me and had it right. Or at least I think she had it right. I guess I'll know when I get something sent to Spring Tree Quart.

Comments

[tygati.livejournal.com]

*DIES laughing* OMG. Wow. Am I ever glad I have a cute little podunk credit union. ^^; Wanna change your address? Cool! Click on the little "Address change?" link on their home page, fill out the form, wait a day or two, presto! ^^;;;

[tsaiko.livejournal.com]

I couldn't believe that my bank didn't allow me to change it over the internet. It was just strange. Oh well. At least I got a laugh out of it.